PAYMENT INFORMATION

How to Make Your Reservation: After selecting your tour, simply click on SEND REQUEST button, and fill in the booking form, with as much details as possible. Please make your reservations as early as possible since many of our tours are completely filled 4 to 6 months before departure.

Payment Method: Once you are confirmed the availability of tour, we will send you pro forma invoice for deposit and final payment. Payments can be done in three ways: PAYPAL, credit card (VISA, AMEX, and MasterCard), or money transfer order to our bank account. If paying by PAYPAL processing fee of 3% applies.

Deposit: The amount of deposit differs depending on the tour, but is usually 30% of the total amount and is due from 7 to 14 days after the reservation. Upon receiving the deposit or credit card authorization form, you will be sent a deposit confirmation.

Final Payment: Final payment is usually due 45 days prior to the departure date. If reservations are made less than 45 days prior to departure, payment in full is required at the time of booking. If final payments are not received on time, Avansa Travel d.o.o. may cancel the reservation and invoke the cancellation fee.

Confirmation: Once we receive the final payment in total amount you will be sent the VOUCHER with booking details. Please print it and take it with you to present it to our travel representative at the airport.

Pricing: Price quoted is per person based on double occupancy. The Operator reserves the right to adjust prices due to fluctuations in foreign exchange rates, imposed fuel surcharges, taxes, charges and levies imposed by any third party including government and its agencies. Should these change the price of your tour by more than 10% you may cancel without penalty within 7 days after we notify you of the increase.

Cancellation, Changes and Refunds: If your cancellation in writing is received more than 45 days prior to departure, your deposit will be FULLY REFUNDED. For cancellations or changes thereafter, the following cancellation fees will apply:

In addition, no refunds are made for unused portions of a tour including but not limited to missed meals or sightseeing, motorcoach travel and the non-use of hotel rooms.

Refund claims: Any complaint about your tour should be made immediately to the tour director.
All refund claims must be submitted to Avansa Travel in writing within 15 days of the completion of the tour.

IMPORTANT:

Booking is considered to be finalized upon recipient of confirmation from Avansa Travel ltd.

You MUST provide us with passport details if requested and ensure you have valid travel documents (passport obligatory and visa if required). All visa requirements are the sole responsibility of the traveller. Requirements may change and you must check the up-to-date position in good time before departure. It is your responsibility to ensure you are in possession of all necessary travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. We cannot accept liability if you are refused entry on to any transport or into any country due to failure on your part to carry correct documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly.

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