TOUR SUPPLEMENTS:

• OBLIGATORY - VISITOR'S TAX & PORT FEES ARE NOT INCLUDED (to be paid on the spot) - Eur 20,00 per person per week
• Entrance to National Parks vary from Eur 10,00 - 15,00 per person depending on season and park
• Supplement for full board Eur 110,00 per person per week (gross), min. 10 pax required
• Drink supplement: Eur 16,00 per week (netto) - incl. choice of 1 drink - glass of wine, 1 beer or 1 soft drink with lunch
• WATER SUPPLEMENT: Eur 20,00 per person per week - includes 1,5 l of water per person per day - to be paid on the spot
• English breakfast supplement: Eur 40,00 per week (netto) - incl. 2 eggs, bacon, tomato and mushrooms, or fruit & yoghurt, or similar (regular continental breakfast included in price of the cruise includes: coffee, tea, milk, glass of juice, cereal, bread, a variety of spreads - butter, honey, jam, soft cheese; daily additions such us ham and cheese or boiled eggs, frankfurters, salami etc.)

PLEASE NOTE:
Avansa Travel reserves the right in cancelling departures with less than 10 participants and changing ship name if need arises.

 Rates are per person in two bedded cabin for 7 days half board (continental breakfast & lunch).
Currency is set to EURO.
Single Supplement + 50 %
Reductions: adult on 3rd bed in triple cabin - 30% reduction
Children under 10 years on basic or extra bed - 50% reduction

CRUISE INFORMATION
Special note:
The Captain reserves the right to change the route in case of bad weather conditions.
Departures are guaranteed. Avansa Travel reserves the right in cancelling departures with less than 10 participants and changing ship name if need arises.
Guests have to follow ship rules ( see below but also to be found in written form on the ship) esp. with regards to not bringing drinks on-board and in case of bad behavior Captain reserves the right in asking clients to disembark.
For any problems you may have while your stay on boat please ask crew to help you or contact our head office.

We wish you a pleasant vacation, abundant sunshine, fun and ,above all CALM SEA!

BEHAVIOUR, SHIP RULES & PROBLEM RESOLUTION

We share our responsibility to protect Croatia's environment, customs and traditions with our guests and require that our travelers respect the Captain and have consideration for his boat as it represents his family's livelihood. The following ship rules are to protect our customers on the boats and we expect all clients to have consideration for other people.
If in our reasonable opinion or in the reasonable opinion of anyone in authority, you or any third party, we are entitled to terminate the travel arrangements of the person(s) concerned with no refund.

1.All passengers on board are obliged to abide to the captain's orders, as he is responsible for the safety of all passengers and the crew.
2.Passports have to be given to the Captain for registration on the first day of the cruise.
3.Jumping or diving from the boat during navigation and swimming far from the boat or coast should be avoided.
4.During rough weather (large waves, wind) it's not allowed to walk on the boat, but if necessary, movement should be done with care.
5.Guests must close the portholes in cabins under deck during navigation, to avoid getting wet by the sea water entering cabin through the porthole.
6.As the boat is explicitly acoustic all passengers are asked to behave accordingly.
7.Kindly respect night peace on the boat, which officially starts at midnight (without exception).
8.Smoking in the cabins and restaurant area is not permitted.
9.Passengers are not permitted to bring drinks and food on the boat. This includes all drinks and food products purchased on shore in ports of call. The only exceptions are: personal care products, liquid medicine, food products specifically for infants and food products for special diets. Typical regional products purchased during visit to the ports will be stored on board to be returned to passengers at the end of the cruise.
10.Any damage by any passenger must be compensated to the Captain. Lost cabin keys will be charged 150 kuna per key.
11.It is strictly forbidden to throw rubbish into the sea.
12.Water is problem on every boat, so it is necessary to be conservative with it. The same applies to the electricity which runs on a generator.
13.For safety and security reasons climbing on the masts is forbidden.
14.Guests are obliged to respect meal times on board, which are placed on board in the salon.
15.The floors on a boat can often be wet and slippery so running across the boat is not allowed. Passenger should take extra care crossing between the boats when they are docked together in port. Do not hesitate to ask a crew member for assistance when crossing. Any moving around and between the ships are the individuals responsibility , so please do take care.
16.SAFETY MEASURES – All ships are quipped with life jackets for each passenger and crew member. Life jackets can be found under the bed in your cabins or under the seats in the restaurant area.
We only wish for happy customers on our boats and until we know about a problem or complaint, we cannot begin to resolve it. Most problems can be dealt with quickly as there is no reason to endure ongoing problems on your trip. The Captain and crew will be available to assist and will do their best to make your stay on board a most pleasurable one.
17.Service charge is not included in the price and therefore please tip at your own discretion.

How to Make Your Reservation: After selecting your tour, simply click on SEND REQUEST button, and fill in the booking form, with as much details as possible. Please make your reservations as early as possible since many of our tours are completely filled 4 to 6 months before departure.

Deposit: Once you are confirmed the availability of tour, we will send you pro forma invoice for deposit and final payment. Payments can be done in two ways: credit card (VISA, AMEX,and Mastercard), or money transfer order to our bank account (preferred). The amount of deposit differs depending on the tour, but is usually 150 Euro per person.

Final Payment: Upon receiving the deposit or credit card authorization form, you will be sent a confirmation. Final payment is usually due 45 days prior to the departure date. If reservations are made less than 45 days prior to departure, payment in full is required at the time of booking. If final payments are not received on time, Avansa Travel d.o.o. may cancel the reservation and invoke the cancellation fee.

Pricing: Price quoted is per person based on double occupancy. The Operator reserves the right to adjust prices due to fluctuations in foreign exchange rates, imposed fuel surcharges, taxes, charges and levies imposed by any third party including government and its agencies. Should these change the price of your tour by more than 10% you may cancel without penalty within 7 days after we notify you of the increase.

Cancellation, Changes & Refunds: From the day of confirmation up to 30 days prior to arrival - deposit payment (Eur 150 per person) is non refundable. For cancellations or changes thereafter, the following cancelation fees will apply:

In addition, no refunds are made for unused portions of a tour or cruise including but not limited to missed meals or sightseeing, motorcoach travel and the non-use of hotel rooms.
Name change / date change fee - 20 eur per person. Valid only if the change is done up till 30 days prior booked departure, otherwise regular cancellation will be applied!
Avansa Travel highly recommends clients to take insurance against cancellation of reserved services.

Refund claims: Any complaint about your tour should be made immediately to the tour director.
All refund claims must be submitted to Avansa Travel in writing within 15 days of the completion of the tour.

IMPORTANT:

Booking is considered to be finalized upon recipient of confirmation from Avansa Travel ltd.

You MUST provide us with passport details and ensure you have valid travel documents (passport obligatory and visa if required). All visa requirements are the sole responsibility of the traveler. Requirements may change and you must check the up-to-date position in good time before departure. It is your responsibility to ensure you are in possession of all necessary travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. We regret we cannot accept liability if you are refused entry on to any transport or into any country due to failure on your part to carry correct documentation. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly.